Terms and Conditions

Ordering

Placing Your Order

Besides via internet we gladly take your orders via postcard / letter, telephone, e-mail, or fax. Once we have recieved your order we ship it as soon as possible. Please always refer to your customer number - if you have one - because it is the key information for our software. With your customer number we can process your order faster.

Our Order Number

If you refer to our order number we can precisely identify the book you want to purchase and deliver the correct item. Therefore please always refer to an order number when you place an order outside our internet shop.

Missing Items in Your Delivery?

No worries: the invoice imforms you, why items are missing.

Subsequent Deliveries

We are unable to have all items in our catalog on stock all the time. Therefore we ask your understanding for subsequent deliveries. Sometimes books are being re-printed or out of print altogether. In cases where subsequent delivery is possible, we mark the order and deliver as soon as the item has become available.

Our Prices

Shipping and Handling

Minimum Order Value

Discounts

Payment

We deliver by bank transfer, with returning customers by money transfer after invoice. In exceptions we reserve cash on delivery.

Right of Withdrawal

Validity of these Terms and Conditions

Deliveries, Services and Quotations are given exclusively under these Terms and Conditions.

Retention of Title

All goods remain property of Himalayasherpaherbs until fully payed.

Place of Jurisdiction, Place of Execution and Applicable Jurisdiction

Place of execution is the seat of our company.